Georgia, GA
With almost 40 years of experience, New Image Dental Lab is a full-service dental lab which is able to assist with any prosthesis and case planning.
New Image Dental Lab prides itself on being a full-service resource to dentists and an extension of their practice. As a family-owned dental lab, New Image Dental Laboratories marries the technician’s artistry with cutting edge technology to provide outstanding and predictable results. With a dedicated focus on customer service, the lab is able to create strong relationships with clients allowing them to better serve their needs. New Image Dental Lab is focused on creating the finest dental prosthetics for clinicians and deliver on their needs and expectations. Through effective communication, attention to detail and unyielding consistency, the lab strives to forge confidence, trust and value in partnerships with practices.
Cases Accepted
Physical impressions (Analog)
Intraoral scan cases (Digital)
Crown & Bridge
Full Contour Zirconia
Layered Zirconia
e.max
Milled PMMA provisional
Lab processed temps with metal reinforcement
Reduction copings
PFM
Full Cast Crowns
Implants
Analog Implants
Digital Implants
Large/complex All-On-X implant cases
Removables
Traditional Dentures
Digital Dentures
Partial Dentures
Flexiible (Valplast) Partials
Clear Aligners
Guards/Bite Splints
Aesthetic Department
Custom shade taking services
Local Pickup & Delivery services
To open an account with Cayster call our Customer Success team at 646-757-5840 or Sign Up on the Cayster platform.
Login to the Cayster platform and select the case you want to schedule a pick up for. Mark the case as Analog (physical impression) and select the 'Pickup' option from the drop down. Once you've selected 'Pickup', the pickup will automatically be generated through our Cayster platform.
First, you will need to add Cayster as your preferred lab in your scanner software. Once you do this and it is sent to Cayster your case will seamlessly be integrated into your Cayster account and directed to one of our certified partner labs.
When entering a case on our platform you will see an estimated date based on the product and number of units ordered. You can see, in real time, the status of your case in production on our platform. Case status can be seen in the STATUS column of each case file on our platform.
You can track production and shipment of each case directly on our platform. The case status is shown in the STATUS column for each case file. To track shipment once the case has left the lab simply expand the case file by clicking the Circle/Arrow icon on the right. There you will find Shipping information link which will bring you to the current shipment status. You will be able to track your shipment there.
Remake Charges of 50-100% can apply under the following conditions.
1. If a remake is requested after the lab communicated with the customer and deemed the provided impressions/scans or bite unsatisfactory and customer elects to proceed with the completion of the case without making any adjustment, refuses a try-in, or does not provide requested impressions/scans or bite.
2. If a remake is requested because the customer requests a tooth shade or instruction different from the original request.
3. If a remake is requested due to change in material from the original request.
4. If a remake is requested greater than 60 days from invoice date.
5. If a remake is requested because the appliance fits the model, but does not fit in the mouth.
6. If a remake request and the remake reason is not specified or original material/appliance is not returned.
Contact our Customer Service team at 646-757-5840
Contact our Customer Success team at 646-757-5840 and they will work with you on this request.
Send, track and manage your lab cases in one place. Cayster is a new way to overcome the many complexities of working with dental labs.
+ SEND NEW CASE
Please fill the inquiry form below and our team will reach out to you. You can also call us at (646) 747- 5840.
.svg){kind=small}
.svg)
.svg)
